About The Training

Currently, this webinar focuses on customer service and sales segments based on our purview and experience. Tackling and touching base on topics integral subjects of this twin-niche including discussion on roles such as appointment setting, cold calling, and a lot more. If this is something that you're looking then mark your calendars and join us on this free webinar and together we will learn to live and live to learn!

SEGMENT 1

• DIFFERENT STORIES, SIMILAR DESTINATION: WHY WE SWITCHED TO FREELANCING/REMOTE CAREER

• SHARING OUR PURVIEW AND EXPERIENCE ON CUSTOMER SERVICE AND SALES AS A ROLE

• THE FOUR (4) MAIN PERSONALITY TYPE (ACCORDING TO DISC STUDIES)

• PSEUDONYMS: RELATIVE TERMS THAT ARE USUALLY USED INTERCHANGEABLY IN ERROR (CUSTOMER SERVICE RELATED)

• VIRTUAL CUSTOMER SERVICE: PURPOSE, ELEMENTS AND THE VARIOUS TYPES OR SUB-ROLES OF CUSTOMER SERVICE

• ATTRIBUTIVE SKILLS RELATIVE TO SALES CORE SKILLS

• COMMUNICATION TECHNIQUES: STANDING IN THE SHOULDERS OF GIANTS (WITH PREVIEW OR SAMPLE SCRIPT)

SEGMENT 2

• SALES AS A WAY OF LIFE: MY WAH JOURNEY

• SALES FUNDAMENTALS: DISCUSSING BUYING AND SELLING SYSTEMS

• VIRTUAL SALESMAN: PURPOSE, ELEMENTS, AND THE VARIOUS TYPES OR SUB-ROLES OF A SALES PRO

• ATTRIBUTIVE SKILLS RELATIVE TO CUSTOMER SERVICE CORE SKILLS: WITH COMPARATIVE CHART AND SOME TERMS WE ENCOUNTER

• WHAT WE LEARNED ABOUT AN IDEAL SALES CALL

• ROAD BLOCKS: DEAL STOPPING FACTORS EXPLAINED

• THE SAME COMMUNICATION TECHNIQUES: UTILIZING IT IN A COLD CALL(PREVIEW OR SAMPLE SCRIPT)